Even the social waiting job is at risk

Eater’s Matt Sedaca just published a piece about trends in automation for back-kitchen and waitstaff in restaurants. The tropes are eye-opening, if only because some technologists are so very eager to have machines to anything they can:

Whenever a job can be done equally good by a machine, I say: Let them

Well, that’s one recipe for where machines operate, but not necessarily one that is cognizant of any of the externalities.  There are technical considerations, to be sure; but there is more to the equation than that: dignity, purpose, social interaction. Heavy words that are more sociological than computational.


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